Shipping policy
Shipping Policy
🚚 Shipping Overview
At Collectors Hub, we aim to deliver your die-cast car collectibles safely and as quickly as possible. Every order is carefully packed to ensure your items reach you in perfect condition.
📦 Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
🚀 Delivery Time
Delivery times may vary depending on your location:
- Major Cities: 2–4 working days
- Other Areas: 3–7 working days
Please note that delivery times are estimated and may vary due to courier delays or unforeseen circumstances.
📍 Shipping Charges
Shipping charges (if applicable) will be calculated at checkout or communicated before dispatch. Some orders may qualify for free shipping during promotions.
📦 Packaging
We take extra care in packaging all die-cast models using protective materials to prevent any damage during transit. Your collectible’s safety is our priority.
🔄 Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp so you can monitor your delivery status in real-time.
⚠️ Delays & Issues
While we work with reliable courier partners, delays can occasionally happen due to weather, logistics, or high order volumes. In such cases, we appreciate your patience and understanding.